2015 Season Ticket Member Playoff Important Dates
- October 5 – Playoff packages go on sale
- October 12 – Last Day to guarantee regular seat location
- October 12 – Additional Playoff packages go on sale
Season Ticket Member 2015 Playoff Information
Sporting Kansas City could potentially host three Playoff games (1- Wild Card, 1 -Conference Semifinal and 1- Conference Final). Your Playoff invoice will be made available via your online Sporting KC Account Manager and reflects the amount of your three-game, Playoff ticket package at the Season Ticket Member discounted price.
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Purchasing Playoff Packages and Price
You will have the opportunity to purchase a three-game Playoff ticket package for your current regular seat location beginning on Monday, October 5 at 10:00 AM CT and lasting until Monday, October 12 at 10:00 AM CT. The Playoff invoice is located via your online Sporting KC Account Manager. Purchasing the Playoff ticket package is handled exclusively through your Account Manager.
Special note - Your current regular season seat location is only guaranteed for the three games within the Playoff ticket package and within the exclusive on-sale timeframe. The seats reflected on your invoice are available in a package consisting of one ticket for each of the three potential Playoff home games. (1- Wild Card, 1- Conference Semifinal and 1- Conference Final).
Season Ticket Members that purchased Lot F or Lot D parking during the regular season will have an opportunity to purchase a three-game Playoff parking package. The price for the package will be represented on your invoice.
Suite, UMB Field Club, Ameritas Shield Club, and Premium Terrace Table account holders will receive complimentary Playoff parking within your current regular season parking lot.
Season Ticket Members who parked in the STM lots during the regular season will receive complimentary Playoff parking for the STM lots.
Please note - Parking passes will be identified as Wild Card, Conference Semifinal and Western Conference Final. Please print off the parking pass and present the pass to the parking attendant to gain access to the lot.
To accommodate all Season Ticket Members with a parking spot, we ask that you DO NOT forward or make additional copies even if additional Playoff packages are purchased.
Additional Playoff Package Option
Season Ticket Members have the exclusive benefit of purchasing additional three-game Playoff ticket packages. Additional packages will be located within any available seating category and can be purchased at the Season Ticket Member Playoff discounted price. This exclusive sale begins Monday, October 12 at 10:00 AM CT and lasts until Monday, October 19 at 10:00 AM CT (subject to availability).*Purchasing the additional three-game Playoff ticket packages is only available through your online Sporting KC Account Manager and a special link will be emailed on Thursday, October 8 by 5:00 PM CT. The link DOES NOT GO ACTIVE until 10:00 AM CST on October 12..
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All Playoff games and all tickets associated with each game will be available on your online Sporting KC Account Manager and will be loaded to your Season Ticket card.
Only Suite, UMB Field Club, and Premium Terrace Table Account Holders will receive printed tickets for all three games within the Playoff package and for any additional Playoff packages that are purchased. All tickets will be mailed to the address listed on the Season Ticket account. There is a very short delivery window, so it is imperative to confirm accurate address information on your account.
You can forward your Playoff game tickets through your online Sporting KC Account Manager once you have paid your invoice in full. Please remember, once you choose to forward a ticket, the original ticket is no longer valid. It is imperative the recipient’s email address is entered correctly because a ticket cannot be recalled once it is forwarded.
*Standard TM forwarding fees apply.
Posting for Resale
Only confirmed Playoff game dates may be posted for resale through your online Sporting KC Account Manager.
Future Game Ticket Exchange
If a ticket(s) for a scheduled Playoff game(s) go unused, no credit will be issued for the unused ticket(s) and exchanging of Playoff games is not permitted.
Should any games not be played, any Playoff payments for those games will be applied toward your 2016 Season Tickets or remain on your account to be used on future purchases such as MLS Cup, or during the 2016 season.
If you wish to have a refund, your request must be submitted in writing and received no later than Monday, December 14, 2015. Requests should be submitted to Sporting Kansas City, Attn: Client Services Department, 1511 Baltimore Ave, Kansas City, MO 64108. Credit card charges will be refunded to the card used to pay for the Playoff ticket package.