SEASON TICKET MEMBER 2016 PLAYOFF INFORMATION

It's playoff time in Kansas City! This is your opportunity to be a part of the playoff atmosphere at Children’s Mercy Park and see Sporting Kansas City contend for another MLS Cup!

Sporting Kansas City could potentially host three (3) Playoff matches (1- Knockout Round, 1 -Conference Semifinal and 1- Conference Final). New for 2016 we are introducing ‘Pay As We Play’ and this will be reflected on your Playoff invoice, which will be made available via your online Sporting KC Account Manager.

MLS CUP 2016

A potential MLS Cup Final at Children’s Mercy Park is not part of the three-match Playoff ticket package and will be a separate purchase. The MLS Cup Final is scheduled to be played on Sunday, December 10. If we are fortunate to host the match, more information on the buying process will be provided after the Western Conference Final.

PURCHASING PLAYOFF PACKAGES AND PRICE

Pay As We Play - New for 2016, you will NOT be charged for any of your playoff tickets until a home playoff match is clinched.

You will have the opportunity to opt into a three-match Playoff ticket package for your current regular seat location beginning on Monday, October 3 at 10:00 AM CT and lasting until Monday, October 10 at 10:00 AM CT. The “Playoff Opt-in” is located via your online Sporting KC Account Manager.

Special note - Your current regular season seat location is only guaranteed for the three matches within the Playoff ticket package and within the exclusive on-sale timeframe. The seats reflected on your invoice are available in a package consisting of one ticket for each of the three potential Playoff home matches. (1- Knockout Round, 1- Conference Semifinal and 1- Conference Final).

PAYMENT OPTIONS

‘Pay As We Play’ means that your credit card will not be charged until a home playoff match is clinched. We will message prior to the clinching match, to notify you of the charge going through.

PARKING

Season Ticket Members that purchased Lot F or Lot D parking during the regular season will be invoiced a three-match Playoff parking package.

Suite, UMB Field Club, Ameritas Shield Club, and Premium Terrace Table account holders will receive complimentary Playoff parking within your current regular season parking lot.

Season Ticket Members who parked in the STM lots during the regular season will receive complimentary Playoff parking for the STM lots.

Please note - Parking passes will be identified as Knockout Round, Conference Semifinal and Conference Final. Please print off the parking pass and present the pass to the parking attendant to gain access to the lot.

To accommodate all Season Ticket Members with a parking spot, we ask that you DO NOT forward or make additional copies even if additional Playoff packages are purchased.

ADDITIONAL PLAYOFF TICKET PACKAGE OPTION

Season Ticket Members have the exclusive benefit of purchasing additional three-match Playoff ticket packages. Additional packages will be located within any available seating category and can be purchased at the Season Ticket Member Playoff discounted price. This exclusive sale begins Monday, October 10 at Noon CT and lasts until Monday, October 17 at 10:00 AM CT (subject to availability).

*Purchasing the additional three-match Playoff ticket packages is only available through your online Sporting KC Account Manager and a special link will be emailed on Friday, October 7. The link DOES NOT GO ACTIVE until Noon CT on October 10.

DELIVERY METHOD

All Playoff matches and all tickets associated with each match will be available on your online Sporting KC Account Manager and will be loaded to your Season Ticket card.

Only Suite, UMB Field Club, and Premium Terrace Table Account Holders will receive printed tickets for all three matches within the Playoff package and for any additional Playoff packages that are purchased. All tickets will be mailed to the address listed on the Season Ticket account. There is a very short delivery window, so it is imperative to confirm accurate address information on your account.

TICKET FORWARDING

You can forward your Playoff match tickets through your online Sporting KC Account Manager once you have paid your invoice in full. Please remember, once you choose to forward a ticket,

the original ticket is no longer valid. It is imperative the recipient’s email address is entered correctly because a ticket cannot be recalled once it is forwarded.

*Standard TM forwarding fees apply.

POSTING FOR RESALE

Only confirmed Playoff match dates may be posted for resale through your online Sporting KC Account Manager.

QUESTIONS

Please contact your Client Services Executive at 888 4KC GOAL or clientservices@SportingKC.com if you have any questions or need assistance.

 

2017 SEASON TICKET INFORMATION

STAY CONNECTED:

To stay connected and learn more about your Season Ticket Member benefits, follow us on twitter @SportingKCSTM and like the STM Facebook Page .

ACCOUNT MANAGER:

Your online Sporting KC Account Manager is an easy, convenient service that allows you to manage your Season Ticket account online. Click HERE for a list of Account Manager FAQ’s. Account Manager will go live at the end of February, allowing you to manage your Season Tickets. Accounts must be paid in full.

SEASON TICKET DELIVERY:

Season Ticket packages, which include the Season Ticket card, and parking pass booklet and will be mailed mid to late February.

SEASON TICKET PACKAGE:

Season Ticket Package includes all Sporting Kansas City home matches (excluding playoffs, Lamar Hunt US Open Cup Final and Scotiabank CONCACAF Champions League Final)

SEASON TICKET CARD:

One Season Ticket card will be provided per account with the primary account holder’s name represented on the card. Only Season Tickets will be loaded to the Season Ticket card. UMB Field Club Holders will receive printed tickets. New this year! You can now preload money to your Season Ticket Card to use at any SportingStyle or Concession Stand at Children’s Mercy Park.

RETAIL AND CONCESSIONS DISCOUNT:

Season Ticket Members can take advantage of a 5% retail and concessions discount within all Sporting Style locations and concession stands (excluding alcohol) on the concourse, Ameritas Shield Club, and Boulevard Members Club during SKC home games by presenting their Season Ticket card at checkout.

UPHORIA AND EXPERIENCE APP:

Located within the Sporting KC Uphoria app you will be able to take advantage of Experience. You can use Experience credit to purchase unique Experiences through your smartphone.

PURCHASING SINGLE GAME TICKETS:

Single game tickets for regular season games can be purchased online in advance at the Members' discounted price. (subject to availability.)

PARKING:

Full Season Ticket Members receive complimentary parking in the designated STM lots. UMB Field Club holders receive Lot NFM and Ameritas Shield Club holders receive Lot E. A parking pass will be included for all games in the Season Ticket package. Accounts with 1 – 4 seats will receive one booklet; accounts with 5 – 8 seats will receive two booklets; accounts with 9 – 12 seats will receive three booklets and any account with 13 or more seats will need to speak with their Client Services Executive. To accommodate all Season Tickets Members, additional parking booklet requests will not be granted.

PREMIUM RIGHT FIRST OF REFUSAL:

Premium Season Ticket Members have the First Right of Refusal on their current regular season seat location outside of the Season Ticket package on select events at Children's Mercy Park.