Children's Mercy Park provides a wide range of accommodations to all guests, including those with special needs and disabilities, to ensure that all patrons can enjoy the events held at our facility.
Guide, signal and service animals are allowed inside Children's Mercy Park with fans that need their assistance (live dogs only). No pets or other animals are permitted. Animals whose sole function is to provide emotional support are not recognized as service animals.
Service animals can be excluded from entering Children's Mercy Park for two reasons: if the animal is out of control and the handler does not take effective action to control it, or if the animal is not housebroken.
Eight hearing impaired headphone sets are located at Guest Services, which can be found along the main concourse at sections 101 and 132.
Manually operated mobility aids (such as canes and walkers) and wheelchairs – both manually operated and electric – are permitted in all areas of the venue. Due to space restrictions on the concourse and for the safety of all guests at Children's Mercy Park, Segways, Tri-Bikes and golf carts are not permitted inside the stadium.
ADA Parking for all Children's Mercy Park events is located in the Nebraska Furniture Mart parking lot across from the Sprint Plaza. An accessible shuttle runs continuously between this lot and the stadium entrance.
There are 32 public restrooms located throughout Children's Mercy Park. All men’s, women’s and family restrooms are ADA accessible and equipped with a baby-changing station. Please ask any staff member for directions to the closest restroom.
If you need assistance while at Children's Mercy Park, please contact an usher or staff member. In addition, the Guest Relations offices are located behind sections 101 and 132. Any Guest Services Representative will be happy to answer any questions you may have.
ADA seating is located on all levels at Children's Mercy Park. All levels can be accessed by the elevators, ramps and walkways located near the stadium entrance locations.
If a wheelchair user exchanges a non-wheelchair ticket for an accessible location, Children's Mercy Park staff will make a concerted effort to place the wheelchair user in the closest or most comparable location to the ticket that was returned. This exchange process is on a first-come, first-serve basis, and there is no guarantee that wheelchair seat spaces will be available on the day of the event.
If you have any questions related to ADA compliance at Children's Mercy Park, please contact Olivia Diehl at firstname.lastname@example.org.