Frequently Asked Questions
General Information
Who is eligible for the stadium tour program?
Our tours are designed for schools, universities, youth-serving organizations, out-of-school time programs, and youth sports teams. Programming is tailored for elementary-aged students through college students and young professionals.
What is the “Goal Getters” experience?
Goal Getters connects students to Sporting Kansas City through an age-appropriate, behind-the-scenes educational experience at Children’s Mercy Park. The program focuses on inspiring future careers in sports and leadership through interactive learning and exposure to real-world sports operations.
How long is the tour, and how much walking is involved?
Tours are approximately 75–90 minutes in length and include over one (1) mile of walking. We recommend wearing comfortable walking shoes. All routes are fully ADA accessible, and strollers are allowed.
What stadium areas might we visit?
Possible stops include the Press Box, Budweiser Brewhouse, Private Suites and Clubs, Sporting KC Locker Room, Press Conference Room, and Pitch Sidelines. Routes may vary depending on stadium events and availability.
Can we go on the field?
Guests will be guided to the sidelines but are not permitted on the pitch grass.
Scheduling & Booking
What is the cost for a stadium tour?
The starting rate is $10 per youth/student. Additional fees may apply for custom requests or enhanced experiences.
How do I secure a tour date?
After confirming your date and time with our team, a deposit of 50% of the total cost is required to reserve your spot.
How far in advance should I request a tour?
Requests must be submitted at least six (6) weeks in advance. You’ll hear from someone on our Community Impact Team within 7–10 business days.
Are tours available on matchdays?
Tours are not available on matchdays or during full stadium buyouts. Availability is also affected by event bookings and space maintenance.
Are we guaranteed our preferred date and time?
While we cannot guarantee your top preferences, we will work closely with you to determine the best available option for your group.
Chaperones & Conduct
What is the required adult-to-youth ratio?
For groups with elementary or middle school students, we require a 10:1 youth-to-adult ratio.
Who is responsible for permissions and waivers?
Group leaders are responsible for collecting all necessary permissions, consent forms, and waivers. These must be available for review by Sporting KC staff if requested.
What behavior is expected during the tour?
We expect all guests to treat stadium property with care, follow guide instructions, use respectful language, and maintain professional behavior throughout the visit.
Logistics & Policies
What if we arrive late or cancel last minute?
No refunds will be issued for late arrivals, day-of cancellations, or tour route changes. If you must change or cancel your event, please notify communityrelations@sportingkc.com immediately.
Are tours weather dependent?
Tours operate rain or shine. Only emergency weather may cause cancellations or changes.
Is outside food or drink allowed?
No. Outside food or beverages are not permitted inside the stadium.
Are there restrictions on smoking or media use?
Children’s Mercy Park is a smoke-free venue. Smoking, vaping, and smokeless tobacco are strictly prohibited. No commercial photography, video, or recording is allowed during tours.